d11111's Privacy Policy
This page describes in detail d11111's complete policy on how your personal information is collected, used, and protected.
Last Updated: January 2026
d11111 places the highest priority on protecting its players' privacy and the security of their personal information. We believe that every user should have full control over their data and it is our responsibility to keep them fully informed about how that data is being used.
Before reading the information set out in this policy, you are requested to read it carefully. If you have any questions, you can reach us through our 24/7 live chat support or by email.
What Information We Collect
During registration and use of services at d11111, we may collect the following types of information:
1.1 Information Provided Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID (NID) or passport number (when identity verification is required)
- Current address and postal code
- Payment method details such as bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (where applicable)
1.2 Automatically Collected Information
- IP address and browser type and version
- Operating system and device type (mobile or desktop)
- Date, time, and session duration of website access
- List of pages visited and navigation patterns
- Information collected through cookies and similar tracking technologies
- Gaming history and transaction records
1.3 Information Received from Third Parties
In some cases, we may receive information about you through identity verification agencies or fraud prevention services. This information is used solely to ensure the security of your account.
How Your Information Is Used
d11111 uses the collected information for the following legitimate purposes:
2.1 Service Delivery and Operations
- To create, manage, and verify your account
- To process deposits and withdrawals — via bKash, Nagad, Rocket, Upay, or bank transfer
- To provide gaming services and promotional offers
- To provide 24/7 customer support in Bengali
- To maintain transaction details and history
2.2 Security and Fraud Prevention
- To detect and prevent unauthorized access to your account
- To comply with Anti-Money Laundering (AML) regulations
- To assist in meeting legal obligations
- To detect and prevent fraudulent activity
2.3 Responsible Gaming
By analyzing your gaming behavior, we can identify potentially problematic gaming patterns and provide the necessary support. This is an important part of our responsible gaming commitment.
2.4 Communication and Marketing
- To send important account-related notifications
- To inform you about promotional offers and bonuses (with your consent)
- To analyze user experience for service quality improvement
Data Protection and Security Measures
d11111 uses industry-leading security technology to protect your personal information.
3.1 Technical Protection
- SSL (Secure Socket Layer) encryption is used for all data transmission
- Sensitive information is secured with AES-256 encryption
- Two-Factor Authentication is available
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems are always active
3.2 Organizational Protection
- Only authorized personnel can access your information
- All staff receive regular training on data protection
- Strict agreements apply to any sharing of information with third parties
Sharing Information with Third Parties
d11111 never sells, rents, or transfers your personal information to third parties without authorization. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
- Payment processing services (bKash, Nagad, Rocket, Upay, and banking partners)
- Identity verification and KYC service providers
- Technical infrastructure and hosting service providers
- Anti-fraud and cybersecurity service providers
All these partners are bound by strict confidentiality agreements and may use your information only for the specified purposes.
4.2 Legal Obligations
In response to a court order, government agency request, or legitimate demand from law enforcement, d11111 may be legally required to disclose your information. In such cases, we will provide only the minimum information necessary.
4.3 Business Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such a situation, we will notify you in advance and inform you of the new policy.
Cookies and Tracking Technology
Cookies and similar technologies are used on the d11111 website to improve your experience and ensure the site functions correctly.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and the basic functionality of the site.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help improve service quality by analyzing how the site is used.
- Security Cookies: Used for fraud detection and account protection.
5.2 Cookie Controls
You can block or delete most cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Data Retention Period
d11111 retains your information only for as long as it is necessary or legally required.
6.1 General Retention Policy
- Active account data: retained for as long as the account remains active
- Financial transaction records: retained for the period required by legal obligations
- Gaming history: retained for a specified period after account closure for compliance purposes
- Communication records: may be retained for several years for dispute resolution purposes
6.2 Data Deletion Requests
After closing your account, you may request deletion of your personal information. However, some information may be required to be retained for a set period due to legal obligations. Data deletion requests can be sent to [email protected].
Your Rights
As a user of the d11111 platform, you have the following rights:
7.1 Right to Access Information
You may request a detailed account of the information d11111 holds about you at any time. We are required to respond to this request within thirty (30) working days.
7.2 Right to Correct Information
If your account contains incorrect or incomplete information, you may request a correction. Ensuring accurate information is essential for uninterrupted service.
7.3 Right to Delete Information
In certain circumstances, you may request deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business reasons.
7.4 Right to Opt Out of Marketing Communications
You may opt out of receiving promotional messages at any time. To do so, contact [email protected] or submit a request via live chat.
7.5 Right to Object to Data Processing
You may object to the processing of your information on the basis of legitimate interests. We will review your objection carefully.
Protection of Minors
d11111 is an online gaming platform operated exclusively for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Through the age verification process at registration, we ensure that no minor can open an account on the platform. If we become aware that a minor's information has been collected, we will immediately close that account and delete the relevant data.
If you become aware that a minor has created an account on d11111, please notify us immediately at [email protected].
Changes to the Policy
d11111 may update this privacy policy from time to time based on requirements. For any significant changes, we will notify you through the following methods:
- By publishing a notice on the website
- By sending a message to your registered email address
- By showing a notification on screen at the next login
If you continue using d11111 after any changes to the policy, you will be considered to have agreed to the updated policy. You are advised to review this page regularly.
You can find out when the policy was last changed by checking the "Last Updated" date shown at the top of this page.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you.
24/7 support available in Bengali — log in to the d11111 platform to start a chat.
[email protected]
For privacy-related requests, we aim to respond within 30 business days.